Valora – innovation in foodvenience and live loyalty

Posted on: 10th March 2018

 

Swiss retail company Valora is positioned with multiple brands and 2,800 stores right at the centre of some of Europe’s highest traffic locations and is evolving from a traditional retailer focused on tobacco and press into what we call ‘foodvenience’. Valora are also an innovator in digital, winning the NACS European Retail Technology Award in 2017.

Retail Vision TV visit Zurich’s main train station which sees 3,000 trains and half a million commuters everyday- making it a retailers dream!

In this RVTV video we meet Hilmar Scheel, Chief Digital officer and Daniel Habermehl, Head of Customer Analytics, and delve into Valora’s strategy to embrace change and improve customer experience. We hear why location is as important as ever but digitization is what you really need to keep up with.

We focus on how they are utilizing technology to engage customers and stay ahead of their ever growing expectations; speaking with Mats Danielsen, CEO Liquid Barcodes- the company behind K Kiosk’s successful App.

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