NACS European Convenience Retail Award winners 2018

International Convenience Retailer of the Year

Fresh The Good Food Market has won the 2018 NACS International Convenience Retailer of the Year Award for its Camden Street store in Dublin, Ireland. The award, sponsored by Jack Link’s Beef Jerky, was presented during the NACS Convenience Summit Europe in London on yesterday at this year’s NACS European Convenience Retail Awards gala.

“Jack’s Link’s is very proud to honor such an innovative retailer,” said Scott Hill, vice president of convenience sales, at Jack Link’s. Fresh The Good Food Market has elevated convenience to a new level with its focus on sourcing and producing the best fresh produce and food, and by putting the customer experience at the core of everything they do.”

The award recognizes the most innovative and successful international convenience and fuel retailing store of the year, as chosen by a Grand Jury of leading international retailers and experts. The winner earns the accolade of “the best convenience store in the world.”

Judges agreed that Fresh The Good Market exemplifies excellence in convenience retailing. Said one judge: “Really a unique and powerful example of ‘foodvenience,’ with food as a destination and a broad range and appeal set in an authentic food experience.” Another judge added, “One of the stand-out entrants this year, strong across all categories and challenging the norm for urban convenience retailing.”

Since the company started 10 years ago, Fresh The Good Food Market has made a conscious effort to differentiate its brand and business model as far from traditional convenience retailing as possible. It operates as an upscale, urban grocery store that also offers a mix of freshly prepared food to go, food for later and in-store casual dining, ultimately carving a new niche for itself in the sector. The store provides a changing food offer throughout the day, offering all-day dining and in-store eating, gourmet take-home meals and world cuisine-themed evenings.

Competition for this year’s International Convenience Retailer of the Year Award was strong, with 14 finalists from retail companies in India, Ireland, Norway, South Africa, United Kingdom, Australia and Spain selected by convenience and fuel retailing industry peers. Garnering Honorable Mentions from the Grand Jury were OTR Fullerton in the fuel retailer category and SimplyFresh University of Surrey for non-fuel retailer.

European Convenience Industry Leader of the Year Award

This year’s recipient of the NACS European Industry Leader Award is Frank Gleeson, president of Aramark Northern Europe. The award, sponsored by Mondelēz International, was presented during the NACS European Convenience Retail Awards in London on June 6.

“I cannot think of a better leader to be recognized for this prestigious award. He has been one of the industry’s strongest advocates for decades, and his leadership is second to none,” said Rick Brindle, vice president of industry development at Mondelēz International.

Gleeson, who also serves on the NACS Executive Committee as vice chairman of international, grew up in the foodservice and retail industries, working his first job in his brother’s coffee shop and restaurant business; his parents owned a clothing store. He also worked in the video store business, managing 16 Blockbuster stores before the age of 30. Gleeson joined Aramark in 2014 as managing director of food services Ireland and more recently as chief operating officer of its Northern Europe group.

European Convenience Retail Sustainability Award

The European Convenience Retail Sustainability Award, sponsored by The Coca-Cola Co., recognizes Carrefour Group for its outstanding pursuit of a significant and compelling sustainability initiative that has significantly improved commercial performance, competitiveness, customer perception, staff engagement and prospects for continued financial strength.

Carrefour Group incorporates sustainable development-related objectives into its businesses and across its entire value chain, including purchasing, logistics, quality control, store management and property. Its actions are built around three main priorities: combating all forms of waste, protecting biodiversity and helping stakeholders adopt a more responsible approach. In addition, Carrefour Group is one of 16 retailers and three cooperative associations that are members of the European Commission’s Retailers’ Environmental Action Programme.

European Convenience Retail Technology Award

The European Convenience Retail Technology Award, sponsored by Verifone Inc., honors a convenience retailing company that has pursued a significant and compelling technology initiative. First introduced in 2015, the award recognizes retail companies that are making far-sighted, long-term investments in technology innovation, keeping retailers convenient and hassle-free for customers.

Reitan Convenience Norway AS was recognized for its adoption of a more scientific and disciplined, data-driven approach to pricing that makes use of key value item analysis as well as store cluster analysis. This smart pricing solution helps the retailer understand customer reaction to price changes, set prices according to shopper and competitor behavior, automate pricing rules based on its strategy, forecast and measure pricing effectiveness.

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